All Systems Operational

Updated a few seconds ago

UltraDNS


DNS Resolution

Operational

Zone Propagation

Operational

Primary Zone Transfer

Operational

Secondary Zone Transfer

Operational

API

Operational

Portal

Operational

Reporting

Operational

UltraDNS2


DNS Resolution

Operational

Zone Propagation

Operational

Primary Zone Transfer

Operational

Secondary Zone Transfer

Operational

API

Operational

Portal

Operational

Reporting

Operational

UltraDNS Firewall


DNS Resolution

Operational

API

Operational

Portal

Operational

Reporting

Operational

Categorization

Operational

Customer Support


Support Portal

Operational

Phone

Operational

1

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Schedule

February 1, 2026 5:00AM - 11:00AM UTC

Components

UltraDNS, UltraDNS2

Service

Zone Propagation, API, Portal

Description

We will be performing a planned maintenance on February 01, 2026. For a few minutes within the maintenance window, the UltraDNS Managed Services Portal (https://portal.ultradns.com/) and the REST API (https://api.ultradns.com/) transactions may encounter an error and need to be attempted again. In addition, SiteBacker, Traffic Controller failover events and primary domain propagation may be delayed for a few minutes during the maintenance period. There will not be any impact to DNS resolution, as existing data will continue to resolve throughout.
System status for UltraDNS services. For inquiries, visit https://www.ultraproducts.support/hc/en-us

History (Last 7 days)

Description

We will be adding new IP addresses to the US Central pool of SiteBacker testing locations. These are expected to be active as soon as January 21, 2026. Please whitelist these IP's if they are monitoring endpoints that may block external IP's. 156.154.96.153 156.154.96.154 2610:a1:306c:128::153 2610:a1:306c:128::154 Where can I find the full set of source IP's? https://ultra-portalstatic.ultradns.com/static/console/docs/Traffic_Management_IPs_for_Probing.html has all current monitoring IP's and will be updated in near future to include the new source IP's. Which products does this apply to? SiteBacker, Traffic Controller, Simple Monitor/Failover, Simple Load Balancing. If you do not use any of these products, this notice is not relevant to you. Do these new IP's need to be whitelisted? It depends on your environment. If your monitored endpoints are open to the Internet, whitelisting is not required. If you block some external IP's from accessing your monitored endpoints, you may need to add these IP's to your existing whitelist. What happens if these IP's are not whitelisted and are blocked by your side? It's possible there will be false alarms on your monitored pools and that US Central region will be considered failed for a probe. Please note that typically you need more than one region in failure for a failover to backup records to occur.


Components

UltraDNS, UltraDNS2


Service

Zone Propagation


Schedule

January 21, 2026 12:00AM - January 21, 2026 6:00AM UTC



January 21, 2026 6:00AM UTC
UPDATE

Scheduled maintenance is complete.

January 21, 2026 12:00AM UTC
UPDATE

Scheduled maintenance is starting.

Incident Status

Operational


Components

UltraDNS, UltraDNS2, UltraDNS Firewall


Service

Portal




January 16, 2026 11:08AM UTC
RESOLVED

The SAML login issue has now been resolved.

January 16, 2026 10:42AM UTC
INVESTIGATING

UltraDNS is currently seeing intermittent SAML login failures. We are currently investigating this issue and will provide further updates as soon as we have them